Educational Resources
Course materials
  • Course slides;
  • Course notes;
  • The KPI Infographic.
The qualitative reports
  • Performance Management in 2014;
  • Performance Management in 2015.
Catalogues
  • KPI Documentation Forms;
  • Negative Behaviors;
  • Targets in Practice;
  • Dashboards;
  • Scorecards;
  • Hardware;
  • Graphs in Practice;
  • Glossary of terms.
Videos
  • 11 Videos dedicated to Performance Management

Fact Sheets

  • KPI Definitions;
  • KPIs in Practice;
  • Terminology in Practice;
  • KPI Selection Criteria;
  • Performance Management Related Theories.

Performance Management Toolkit

  • Templates: Desired State of Evolution, Strategy Map,Performance Scorecard, Performance Dashboard,Performance Hectogram, Initiatives Portfolio, Performance Management System Architecture, Monthly Performance Management Process, Employee Scorecard;
  • Manuals: Performance Scorecard Guide for Administrator, Performance Dashboard Guide for Administrator;
  • Publications: KPIs for Human Resources Dashboard, KPIs for Human Resources Scorecard

KPI Practitioner Course Application Templates

  • KPI Project Plan;
  • KPI Selection Workshop Notification;
  • Primary and Secondary Data Sources List;
  • KPI Selection for Expo;
  • Value Flow Analysis;
  • Balancing KPIs;
  • KPI Documentation Form;
  • Change Log;
  • KPI Data Gathering Template;
  • Data Gathering Communication;
  • Organisational Scorecard;
  • Organisational Dashboard;
  • Departmental Scorecard;
  • Departmental Dashboard;
  • KPI Reporting Page.

Webinars

  • Free access to all Performance Management webinars series from 2014 to 2016.