Pre-course
This part of the learning experience is meant to ensure a smooth transition to the face to face training.
Participants are required to take the following steps:
  • Needs assessment – complete a questionnaire to determine a tailored and relevant learning experience;
  • Pre-course evaluation quiz – take a short quiz to establish the current level of knowledge;
  • Guidance and schedule – analyze a document presenting guidelines on how to maximize your learning experience;
  • Forum introduction – share an introduction message to present yourself to the other course participants;
  • Expectations - share your expectations regarding the training course;
  • Pre-requisite reading - go through a series of documents to better understand the core-course content.

Core course
During the 3 days of Certified KPI Professional training, the course is designed to facilitate experiential learning and ensure a high level of interactivity. Exercises used to enhance the development of competencies range from simple matching of concepts to extensive analyses of case studies. The learning experience consists in:
  • Applying concepts in practical exercises;
  • Analyzing case studies and identifying solutions;
  • Using templates to develop performance measurement instruments;
  • Sharing experiences and best practices;
  • Creating a network of KPI Professionals;
  • Constantly evaluating the participants’ knowledge, through short quizzes to support the certificati on exam.
The 2 days of Certified KPI Practitioner training are characterized by high interactivity and group activities, combined with individual work. The learning experience is designed to help participants develop the final portfolio necessary to obtain the KPI Practitioner Certificate. During this stage, you are:
  • Dedicating 90% of the time to KPIs related practical exercises;
  • Completing exercises that are designed based on real life examples, following a KPI implementation case
  • study, from project planning to KPI data visualization;
  • Receiving tips and tricks for overcoming the most common challenges of performance measurement;
  • Sharing experiences and forming a community of practice;
  • Receiving assistance and constant feedback on your work.
After-course
The learning process is not finalized when the core-course ends. After the 5 days of training participants are required to take the following steps, to become Certified KPI Professionals:
  • Forum discussions - initiate a discussion and contribute in a discussion opened by another participant;
  • Performance Improvement Essentials - watch a 45 minutes’ webinar presenting the KPI measurement as
  • part of a system that ensures performance improvements and achievement of objectives;
  • Action plan - create a plan for the actions and initiatives you intend to implement after the training course;
  • In-house presentation - create and submit a short PowerPoint presentation to present your colleagues the
  • knowledge you have accessed during the training course;
  • Additional reading - go through a series of resources to expand your content related knowledge;
  • Learning journal- reflect upon your 3 stages learning experience and complete a journal.
  • KPI practitioner Portfolio – develop 15 key performance management tools based on the best practices
  • promoted by the KPI Institute.
  • Practitioner journal - strengthen the learning process incurred by the development of the KPI Practitioner
  • Portfolio by reflecting upon each tool.
  • Evaluation conversation – participate to a 30 minutes’ discussion meant to provide more insights to The KPI
  • Institute’s Evaluation Commission into the approach of developing the KPI Practitioner portfolio.
Evaluation
The certification process is finalised only when you complete all of the 3 stages of the learning experience.
Nonetheless, you will receive a:
  • Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
  • Certificate of Attendance for Certified KPI Professional: after participating at the 3 days of on-site training course;
  • Certificate of Attendance for Certified KPI Practitioner: after participating at the 2 days of on-site training course;
  • Certified KPI Professional diploma: after you have successfully completed all of the 3 stages of the
  • learning experience.

We strongly advise you to ensure that you will receive your Certified KPI Professional title, as this certifies the skills and knowledge related to performance measurement field.