These two courses offer:

  • 15 key concepts clarified
  • 13 insights into implementing and using KPI smartly
  • 12 templates to support deployment of course learning
  • 11 years of experience in performance management synthesised in the course material
  • 10 smart KPI explored in detail
  • 9 interactive exercises and group activities
  • 8 quick reference guides
  • 6 months of free access to the www.smartKPI.com premium content

Both courses are designed for executives, operational managers and analysts from both delivery and support functions such as finance, accounting, project management, human resources, sales, marketing, logistics, quality control and improvement, strategy/planning and operations.